As a Technical Support Engineer, you’ll be the primary point of contact for VOLT AI’s clients and customers, troubleshooting issues and ensuring the smooth operation of our products and solutions.
Responsibilities
- Provide timely and effective technical support to customers.
- Document troubleshooting steps and identify areas for product improvement.
- Collaborate with development teams to resolve issues and enhance the product.
Skills & Experience
- 2+ years of experience in technical support or a related field.
- Proficiency with support software and ticketing systems.
- Strong understanding of cloud-based and IoT solutions.
Personality & Traits
- Excellent communicator, patient, and customer-focused.
- Problem-solving mindset with a collaborative approach.
- Adaptable and resilient in a fast-paced support environment.
How to Apply
If you’re passionate about pushing the boundaries of what’s possible at VOLT AI, we’d love to hear from you!
Please submit your resume and a cover letter detailing your experience to [email protected]